Category Archives: Press Releases

Source: https://woodallscm.com/release-70-of-arvc-award-finalists-use-campspot/
Twenty-one out of the 30 campgrounds that were finalists for the 2020 National Association of RV Parks & Campgrounds Park of the Year awards use Campspot Software as their management and online reservation system, according to a press release.

Two of the overall winning parks use Campspot Software: Yogi Bear’s Jellystone Park at Kozy Rest (Medium Park of the Year & Plan-It Green Award) and Evergreen Campsites & Resort (Large Park of the Year).
“We just finished three years with Campspot and continue to love it,” said Gary Quigley, owner of Yogi Bear’s Jellystone Park at Kozy Rest. “Switching was one of the single best decisions we ever made in our 21 years in operation.”

“We provide reservation software to a wide variety of recreational and outdoor hospitality businesses across North America,” said Casey Cochran, director of business development at Campspot. “Their success is our success, and we are thrilled to see that so many of our partners were finalists for the ARVC awards this year.”
Of the nominated parks, listed below are the Campspot Software customers:

2020 Small Park of the Year Finalists: Anvil Campground, VA Oceanside RV Resort & Campground, OR Riverbend RV Park and Cabins, CO Brushcreek Falls RV Resort, WV

2020 Medium Park of the Year Finalists: Yogi Bear’s Jellystone Park at Kozy Rest, PA (winner) Coyote Ranch Resort, TX Yogi Bear’s Jellystone Park Camp-Resort Hill Country, TX Petoskey RV Resort, MI Yogi Bear’s Jellystone Park Camp-Resort: Quarryville, PA Yogi Bear’s Jellystone Park Camp-Resort: Luray, VA Yogi Bear’s Jellystone Park Camp-Resort: Lakes Region, NH Yogi Bear’s Jellystone Park Camp-Resort: Glen Ellis, NH

2020 Large Park of the Year Finalists: Evergreen Campsites & Resort, WI (winner) Yogi Bear’s Jellystone Park Camp-Resort Guadalupe River, TX Cava Robles RV Resort, CA Yogi Bear’s Jellystone Park Camp-Resort: Gardiner, NY Yogi Bear’s Jellystone Park Camp-Resort: Williamsport, MD Yogi Bear’s Jellystone Park Camp-Resort: Tower Park, CA Yogi Bear’s Jellystone Park Camp-Resort: Golden Valley, NC Westward Shores Cottages & RV Resort, NH

2020 Mega Park of the Year Finalists: Carolina Pines RV Resort, SC
To learn more about Campspot’s reservation software, click here.

Source: https://woodallscm.com/campspot-named-title-sponsor-of-ccrvcs-conference/< The Canadian Camping & RV Council (CCRVC) is excited to announce that Campspot Software has agreed to be the exclusive Title Sponsor of the Canadian Outdoor Hospitality Conference & Expo, taking place January 18-21, according to CCRVC officials.

Campspot Software provides campground management software to over 1,000 parks in North America – including all Canadian provinces – and is growing at a rapid pace. During the conference, attendees will have multiple opportunities to engage with the company through product demos, panel sessions, educational workshops, and networking lounges where more casual conversations can be had.

Produced through a partnership with CampCon, the conference will provide an opportunity for the entire country to come together in one national show for the betterment of the Canadian Camping and RV Industry.

“We’re thrilled to be the Title Sponsor for CCRVC’s first conference,” said Casey Cochran, director of business development at Campspot Software. “Our main goal this year has been to empower our customers to adapt and grow their businesses despite the many challenges, and we look forward to sharing our strategic insights with more Canadian parks throughout this expo.”

“Celebrating New Beginnings” is the theme of this year’s conference and serves to highlight the first-time experiences that we have all been a part of in 2020 because of COVID-19. From new types of guests staying at campgrounds, to record-breaking reservation numbers and RV sales, this will also be a new beginning for the Canadian Camping & RV Council as their first-ever conference and virtual experience.

“We are excited to welcome Campspot Software as our Title Sponsor for the conference,” said Shane Devenish, executive director of the Canadian Camping & RV Council. “We know our attendees are going to love learning about their software. Our virtual experience is going to provide many different ways where we can provide connections for all of our sponsors and exhibitors.”

The Canadian Outdoor Hospitality Conference & Expo will offer dozens of educational sessions, live video networking opportunities, interactive workshops, group discussions, keynote speakers, as well as suppliers and sponsors who hail from both Canada and all of North America.

“We’re proud to be educational leaders in our industry and in an ever-changing world,” added Casey Cochran. “Our team is on a mission to help more campground operators stay ahead of the trends through our powerful reservation software and top-notch customer service.”

Campground owners and industry professionals who wish to attend the conference can register now on the event website at https://canada.mycampcon.com. There will also be opportunities for sponsorships and interactive booths for suppliers to present their products and services.

“We’re looking forward to hosting this national event for the entire Canadian RV and Camping Industry and we can’t wait to see everyone on January 18!” said Cara Braeutigam, member and benefits coordinator for the Canadian Camping & RV Council.

For more information on the Canadian Outdoor Hospitality Conference & Expo, visit the website at https://canada.mycampcon.com or contact Cara Braeutigam at cara@campincanada.ca.

Source https://woodallscm.com/campspot-offers-free-photo-shoot-to-new-customers/

Campspot, an all-in-one online reservation and campground management system, is now offering a free property photo shoot for any new customer that switches to its software this year, according to a Campspot press release.

Each photo shoot is worth $1,500 — travel, editing, drone footage, and all associated costs included — and is completely complimentary to businesses just for being new Campspot customers.

“We are all about driving added value for our customers,” said Casey Cochran, director of business development at Campspot. “In addition to our $2 per online booking pricing for new parks that sign up to use our software this year, we’re adding this extra incentive that will help campgrounds better promote their unique properties.”

While Campspot guarantees an increase in a park’s revenue just by switching to its software, the company also understands how important photography can be for driving revenue and showcasing a park to potential customers, noted the release. As part of its free photo shoot offer, Campspot is partnering with Campground Views and its affiliate professional photographers to deliver on this promise.

“Park owners should always be looking for a leg up to promote and showcase their unique amenities, accommodations, and activities, especially online,” said Mark Koep, founder of CampgroundViews.com. “High-quality photos made visible to guests online will make that difference by lowering call volume and increasing online bookings for savvy campgrounds.”

It’s no secret how important photography is to successfully market and sell in any industry. It’s human nature: 90% of the information processed by the brain is visual and it takes just 13 milliseconds for the brain to process an image. In the campground management and hospitality industry, guests have just as high of expectations to actually see and visually confirm their sites before booking.

*Offer ends April 30, 2021

Source: https://woodallscm.com/florida-rv-park-group-is-partnering-with-campspot/
Garber Communities, a Florida developer of affordable manufactured home communities and RV resorts, has partnered with Campspot, according to a press release from the company.

Campspot is an online reservation software for RV resorts, family campgrounds, cabins, glamping options and more. Garber Communities has partnered with Campspot to improve the online experience for its guests.

“We’re always looking for ways to improve the online experience for our guests,” said Pete Wood, director of operations at Garber Communities. “Campspot features the latest in reservation technology with an easy-to-use platform. We’re proud to be a part of this partnership and look forward to serving new and returning visitors alike.”

To book a stay at a Garber Communities RV park, go to the company’s RV resorts page and click on the community you would like to visit. Click the blue ‘book your stay’ button on the right-hand side of the page and this will take you directly to Campspot. From here you can select the dates of your visit and number of guests, then search for the right package. You can even select your site on an interactive map or view special offers, all in one place.

Garber Communities offers five RV communities across the state. Parks include:
• Holiday Springs RV Resort in Spring Hill • Orchid Lake RV Resort in New Port Richey • Julia Mobile Home Park in North Fort Myers • Southwind Mobile Home Park in North Fort Myers • SugarMill Mobile Home Park in New Smyrna Beach

To learn more, click here.

Source: https://woodallscm.com/campspot-launches-new-housekeeping-feature/

Campspot, a provider of management and reservation software, launched its new housekeeping feature this week, according to a press release.

“The release of the housekeeping module has been a highly anticipated event and has provided us the tools to ensure comprehensive and efficient completion of our janitorial tasks for all our rental units,” said Ray Aljets, owner of the Yogi Bear’s Jellystone Park Camp-Resort of Sioux Falls. “Missed units and half-completed tasks are a thing of the past with the active task tracking functions.”

Using four main navigation functions, this feature allows Campspot users to view a status and priority dashboard of all units, setup housekeeper access by site type, create custom task lists, and more, noted the release.

“Clean can have a very different meaning when considering a cabin versus a rental RV, for example,” said Josh Traxler, chief operating officer at Campspot. “By allowing for the creation of custom checklists for each site type, our feature provides the job specificity housekeeping staff need and the real-time quality control data managers expect.”

Because housekeeping is built within Campspot’s administrative system, one user can instantly update the status of a particular site using an Internet-connected device just as another user in a different location is looking for a status update.

“This feature eliminates the need for staff to radio back and forth,” said Casey Cochran, director of business development at Campspot. “Now, the information that reservationists need to immediately inform guests about site cleanliness and availability is at their fingertips.”

This feature is especially helpful for larger transient parks that handle a high volume of lodging reservations and turnover, explained the release. However, this feature also has extensive benefits for properties of all sizes, especially in the post-COVID age where campgrounds must implement new cleaning standards and job functions.

“The ability to prioritize units that require a quick turnaround allows us to serve our guests even better,” said Aljets. “In the age of COVID, it is reassuring to know that Campspot has provided us the tools needed to provide our customers with the clean and safe experience they expect.”

To see this feature in action, contact Campspot’s team at sales@campspot.com or call (616) 226-5500 for a free demonstration.

Source: https://woodallscm.com/campspot-launches-its-new-express-check-in-feature/

On Wednesday (April 15), Campspot made its express check-in feature fully operational, which includes electronic signature capabilities, according to a press release.

For Campspot customers, this will allow campground staff and their campers to take advantage of contactless check-in during the COVID-19 pandemic and beyond.

Aside from giving guests the ability to electronically sign documents, express check-in allows for customizable and automated communications to be sent to guests prior to arrival. The timely release of this feature has many forward-looking benefits.

“The ability for our customers to have eSignature technology at their disposal through our platform at no cost is a game-changer,” said Casey Cochran, director of business development at Campspot. “The launch of this feature will give those in the Campspot family a great advantage.”

In addition to this feature release, Campspot hosted the first segment of its new webinar training series this week, which had nearly 150 attendees. Campspot’s support team also went one step further in assisting its customers with the creation of a four-part video tutorial series about common front desk tasks within the software, such as making and editing reservations, according to the release.

“Both the webinar series and training videos are designed to increase customer comfortability with our platform — from the basic functions to more advanced features,” said Matt Christensen, operations manager at Campspot. “These growing digital resources are an extension of the excellent hands-on support our customers receive when they call or email us, not a replacement.”

It is standard for every Campspot customer to be assigned a dedicated account manager, noted the release. After guiding a new customer through the setup phase, account managers naturally remain the key go-to contacts for any park-specific needs thereafter.

Even before developing these new training assets, the company had received positive feedback regarding its account managers and focus on customer satisfaction, explained the release. One such review came from a campground manager based in Alaska.

“I implemented Campspot for their optimized grid. I have stayed with Campspot for their incredible customer service. They bend over backward for their customers. They understand the industry inside and out and have given me great suggestions to increase my revenue,” said Lara McGinnis, manager at Diamond M Ranch Resort.

Source: https://woodallscm.com/campspot-is-developing-remote-check-in-capabilities/

Campspot, a campground management and reservation software company, is developing a remote check-in feature for its existing platform to support the safety of its customers and their guests in the midst of COVID-19 challenges, according to a press release.

Campspot customers will be able to register their guests remotely to avoid lines and personal contact within reservation offices.

Through remote check-in, campers will have the option to proceed directly to their sites upon arrival by electronically paying their balances and signing parks’ terms and conditions. While parks can still escort guests to their sites, Campspot’s feature expedites check-in, eliminates touch points, and provides eSignature capabilities at no cost.

“We hope this new feature will have far-reaching benefits towards keeping our customers’ staff and guests safe by reducing the need for in-person interactions while COVID-19 precautions are in place,” said Haley Dalian, marketing manager. “The eSignature and express check-in advantages of this feature will also last far beyond these times.”

Businesses across all industries currently battle new economic and legal challenges to keep their doors open. To date, elected officials from 46 states have issued either partial or statewide orders for residents to stay at home and for non-essential businesses to temporarily close. Many of these state orders allow for outdoor recreation practiced responsibly, which validates how parks remain important recreational outlets and shelter stations while weathering this virus.

As pressure mounts throughout the outdoor hospitality industry, Campspot has vowed to play an active role in supporting its customers, noted the release.

“Owners and operators will not have to navigate this uncertainty alone,” said Casey Cochran, director of business development. “We’re committed to doing our part to ensure parks stay open while continuing to serve campers in the safest way possible.”

Campspot also applauded the actions of the RV Industry Association, Recreation Vehicle Dealers Association, and the National Association of RV Parks & Campgrounds, which recently petitioned all state governors to recognize the RV industry and campgrounds as essential businesses.